Solar Panel & Battery Maintenance And Care

The Vixen Care Plan – What’s included in our care & maintenance service?

Our Vixen Care Plan is designed to keep your system in tip-top shape, keeping your solar panels clean and your inverter and battery running efficiently.

Here’s what you can expect:

• Remote monitoring and support, including regular notices to change your battery charge schedule
• Annual solar panel cleaning to maximise power from the sun.
• Biannual (every second year) inspection and servicing of all your solar equipment, including your panels, battery, inverter, and cabling, giving you a thorough MOT for your renewables. 
• A yearly performance statement and value report, giving you a snapshot of where you are against your payback period over time. This lets you compare your savings to when your system was first installed, identifying any inefficiencies, and highlighting areas for improvement.
• Exclusive access to rewards and discounts from select partners and third parties – we look after our savvy, solar GreenFox family.

Our technicians will inspect and verify every aspect of your system: look after your system and it will look after you! A GreenFox solar service includes:

Visual check of all rails and mountings

Visual check of module condition

Full string test and report

Visual check of all MC4 connectors

Interrogation of inverter and battery display codes and logs

Full inverter diagnostic testing and checking of monitoring connectivity

Visual check of all system AC & DC electrics

Inverter & fan dust and clean

Battery state of health assessment (SOH)

Full report of system condition & operation provided to system owner